5 Industries that Benefit from Web Portal Solutions

Portal is a website that provides single-point access to applications and information. It not only helps in selling or ensuring an online presence but with many other purposes. Different websites having different purposes are built with varying approaches. For example, if you need a web portal to help you sort customer queries, you have a support portal. If you want to allow your partners to manage their activities, you have a partner portal. Similarly, the extent and use vary from industry to industry.

However, the best thing is you can approach a custom web portal development company and customize your portal as per your needs.

An online portal can be convenient for different industries.

Let us explore the industries that can benefit from web portal development services.

Education

The education industry has a centralized database that holds information on the teaching staff, administrative staff, students, and everything else. A web portal could give them access to the information to carry out their jobs.

For instance, teaching staff can

Manage various classes
Mark students attendance
Arrange the timetable
Upload important class
Upload marks and grades
Upload documents and details

Students can

Check attendance
Submit medical details
Check marks and grades
Keep up with notices

Admin staff can

Keep the fee records
Consolidate reports
Manage staff and students details
Have an overview of the school’s operations

NonProfit

Portals for nonprofits can help you streamline your organization’s activities, handle donations, manage volunteers and members, track their tasks and schedules, and provide a hassle-free experience so that you can focus on changing the world.

A web portal development services will provide you with features like:

Donation Module
Automated Fund Transfer Module
On-Boarding Volunteers
Volunteers Timesheet Management
Knowledgebase
Live chat
Smart Dashboard

And help you interact, and scale at your own pace.

Medical

A medical portal means doctors would have all the information about the patient. They would have details of patients’ history of diseases and treatments, allergies, and others. Administrative staff would know about the patients’ demographic details along with payments. Patients would be able to contact doctors and the team anytime they need support. They can access their individual files and see their progress.

In addition to this, a medical portal could help streamline the transplant and transfusion process. As hospitals would have all the details of the patients, they can match the recipients’ blood group and match organs promptly.

Pharma

In the pharmaceutical industry, a portal could be a great way for pharmacists to track a patient’s history. A patient can request medicines according to the prescription, and pharmacists can fill them accordingly. Pharmacists can know about the patient’s drug intake and can regulate it. They can even avoid misuse of a particular drug.

A portal will also connect the pharmacist with the patient’s doctor. So they can verify the prescription before approving a patient’s request.

They can also keep track of patient’s allergies and avoid medicines that can cause reactions.

Real-Estate

A real estate industry consists of many stakeholders such as admin, realtor, agent, member, etc. Up of that, agents and admin require streamlined communication and a 360-degree overview to close the deals.

Managing it manually can be tedious, time-consuming, and unorganized. A web portal, on the other hand, can simplify it. It can help you

Manage properties along with your stakeholders
List properties on the website
Enable buyers and sellers to manage their listings, selling, renting
Build transparency by showing details to everyone involved
Generate leads for your properties

And more.

A web portal development company can help you develop a real-estate portal with features like

Broker management
Property management
Seller management
User-centric features
Geo-location
Media

With a real-estate portal, you can automate your tasks and can serve customers in a better way.

Conclusion

Web portals are important for all B2B and B2C businesses. However, choosing the secure one is essential. So, make sure that your portal development company provides a secure gateway and doesn’t store anything on the server.

Why Do You Need Web Portal Development

The use of web portals varies according to the industry. For example, a university would have a portal with different access points: One for their students to register for classes and check their schedules. Another access point would be for faculties to manage attendance, submit grades, and so on.

Despite the nature of the industry, they prove useful in every business spectrum. They help businesses, including customers and staff to manage their workflows, contact information, and human resources affairs. That also includes documents, communication, and support.

A web portal, as whole, provides a structure to organize the content. It encourages visitors to engage more through blogs, comments, or social media.

In other words, it’s a bridge that joins customers to businesses. It covers the distance between user expectations and the actual services provided.

This is the reason why many businesses are adopting web portal development. And the sole reason why web portal development services are in huge demand.

Let us find out more about it.

Benefits of Web Portal

Improves Interaction

Customers can use web portals to manage their activities. Instead of providing support through emails and calls that are quite tedious, businesses can help them virtually 24*7 without being present.

As customers can sort the common queries, it would encourage them to engage more, resulting in better interactions. A smooth system like this can delight customers and help bring them back to your business.

Enhance Awareness

The internet is the biggest market for business and updates nowadays. The increase in competition of the business helps to improve strategies. Social media platforms help business organizations to recognize the current market and trends. By providing the latest information about the market, business services, and other knowledge guides, you can create awareness in your customers.

With blogs and guides, you can keep updating them with the latest stuff. By engaging with the features, they can learn about the latest trends and technological advancements.

Offering a single sign-in for a variety of applications

One of the essential business requirements is to have single access to handle entire business operations. Businesses often look for solutions that can sync the information between different modules and applications.

Hence, you should go for web portal development. Portals integrate with different business applications and prove useful in streamlining the process.

They offer you and your customers with ease of services.

Offers improved customization

Web portals are often useful for enhancing personalization. They even help customize various tools. With portals, customers can avail the best of services. They can give feedback on the kind of services they are looking for. This can then help businesses with customization.

For example, if they know what a customer likes or dislikes, or what they mostly order, they can provide personalized recommendations.

Even designs of portals are unique and make the interface user-friendly. Customers can customize their web portal look. If they want a news section on the dashboard, they can add it. If they don’t, they can remove it. This customization services would help customers to avail services in a simple way.

Provides services to a diverse domain

The main benefit of a web portal development is in the domain. The portal is the entry point for your customers to enter your website. And the domain would help customers find you from thousands of similar websites on the internet.

So, use a domain-specific portal. It would enhance your visibility.

Bringing visitors

Development companies implement a high-class web portal development service with specialists in development and technologies. These experts would make sure the portal is perfect to every inch, according to user expectations. This satisfaction would be the key to attract more visitors. It would ensure business with a constant increase in sales and profits.

End Words

Web portal development helps companies to increase visitors and earn profits. It can improve online presence and brand building.

Portal can further aid in improved interaction between customers and businesses. There are numerous benefits of having a portal.

If you don’t have a portal, you must get it developed now.

Partner with a company that provides web portal development services.

Summary

This article provides information about the benefits of a portal and how a custom one made using web portal development service can give you a solution that is worthy of your business.

Get your Customer Service Right with Web Portals

Serving your customers is one of the main aims of any business. Fulfilling their demands, offering them hassle-free solutions, extraordinary customer service, and keeping them happy is the key to run a successful business.

If your customers like your service then they are very likely to come back but if they don’t, there are chances you might lose them.

Let me share with you my personal experience with Pepperfry:

Their marketing strategy is omnichannel which I definitely was not aware about. I had ordered 2 bean bags and 2 pouffe (had no idea it was a pouffe cover) and had paid a good amount of money for those.

After a month when one bean bag and two pouffes came they were not at all good quality and I was not getting value for the money I bought them for. Upon contacting customer service to return the products, they refused by saying that my reasons were not good enough for them.

This is definitely not something you should ever tell your customers. You are very likely to lose them. Even if you cannot take the product back it’s better to end the conversation on a better note rather than implying that their issues aren’t valid when you were the one that made the mistake. Especially when you were the one that made the mistake.

It does not end here. After a few days my other bean bag came and this time instead of one, I got two bean bags. When I told them I don’t want another one they said, “ Ma’am just keep it if the company is giving it for free.”

The free bean bag is lying somewhere in my store room for the time being. The solution to customer problems is not free stuff. It is solving them.

Now a question comes, how can you serve your customers better and provide them with good quality products?

Web Portal!

A Web Portal bridges the gap between you and your customers.

Let’s see how:

Increase customer retention:

Web portal solutions will help you with creating support tickets, live chat, and schedule appointments with customers. It will streamline operations for your support staff and in turn help, you retain more than 33% of customers. In short, your support team can work productively, provide better customer service, and fulfill customer needs.

Security:

Security of your customers’ data is the most important part and most businesses work hard to make sure it stays secure. Most of the web portals developed today use the latest security standards. Additionally, while purchasing web portals you can make sure that it follows the latest market standards to keep the data secure and your customers safe.

Payment gateways, Invoices, and Accounting:

You cannot imagine web portals without payment gateways. Web portals help you by providing payment gateways which makes it easy for your customers to pay directly from the portal itself. Additionally, in some of the vendor portals they can generate invoices, accounts and pay their required amount.

You can use web portals in more than one way. But, rather than purchasing ready made web portals it’s better to opt for custom portal development.

Why?

Custom features:

Custom portal development helps you with adding features according to your business plan. You can sit with your web portal development company and together on the basis of your business model and customers’ needs ask them to create features. Not only this, but you can also carry out customer surveys and ask them for any specific features they would like to have in web portals.

Better branding:

With the help of a custom web portal you can make sure that UI/UX, logo, theme of your website, look, and feel is consistent. These things will help your user to get better with portals and also help you to keep up with your reputation. So, make sure to have consistency throughout your web portal and website.

Easily integrate with custom CRM:

There might be chances that your company is using a custom CRM. In such scenarios having a developed web portal is not a good solution. It becomes very difficult to integrate that with your custom CRM. Thus you can solve this issue with the help of a custom built web portal. The company which provides you with web portal development services can help you with integrating your custom web portal with your custom CRM.

Wrapping it up:

Connect with our experts and let us help you walk through the entire process of developing a custom web portal for your company. Don’t let your customers have a bad experience and let us help you serve your customers in a better way. I am sure you don’t like displeased customers tweeting!

Top Ten Benefits of Using A Web Portal

One common word you will be seeing everywhere is “Web Portals.” It is a web based platform. It provides employees, customers and suppliers with a single access point of information.

It provides users with personal information i.e. employee training, safety manuals, or customer profile.

It collaborates information and improves the way employees, customers and suppliers interact.

Let’s look at some of the examples of a web portal:

Portal software brings data from many sources in one place. Then it shares it with different departments, customers, and suppliers. Below are some of the common examples of web portals:

Sales Portal
Job Portal
Customer Portal Solution
HR Portal
Project Management Portal
Matrimony Portal
CRM Portal

And many more.

Each of these portals brings some or the other merits to the table. It eases business operations and interaction with customers.

Thousands of companies have chosen portals as their go-to solution and provide a lot of benefits to them.

Following are the benefits of a web portal:

The focus of web portal development is to upgrade websites as it helps in easing communication. The components of such developments are shell, desktop, menu, page, layout, and placeholder.

This component helps companies to improve the capability of the web page and provides quality information.

Once the company helps you build a custom portal, you can create an online community and boost your revenue.
If there is a company which develops portals then they can help you rebrand your existing website. This rebranding will help you with an opportunity to interact with visitors via a new webpage/website.
A company that provides web portal development services has a dedicated team. They help you in designing, developing and maintaining the web portals. So that the web page of business yields visitors and expands sales as well as profits of the company.
Web portal development helps in achieving a professional look, loads fast, and is SEO friendly. The portal developer works as a step by step process to achieve the business objectives.
The implementation of B2B and B2C models perform a vital role and creates awareness which concerns business growth. The internet has become a useful platform on which any individual can communicate with customers.

Businesses provide a chance to recognize current market trends. Further, on the basis of this they can develop and enhance their marketing policies.

Web portals provide a single sign on option for one common application to use in a simple manner.
There are a lot of people who search for the best possible settings for developing an online business. It integrates with different applications, and can be useful to create a particular source system for a wide range of web portals.

Additionally, it even offers an integration layer to the end users as well as a source system to create a single click.

Web portals make better personalization and even customize various tools to create with ease. Portals let people render the customization process. This intake with different web portal development processes to do it in a simple manner.
Data plays a major role in modern marketing and customer service strategies for companies. Hence, it must be secured against potential breaches which prevents harm to companies and people who trust them with their sensitive information. Additionally, users generate larger amounts of data than before. It is useful for increasing specific target marketing and customer experience strategies. Hence, with the help of portals you can easily secure all sensitive information of your organization and users.

Conclusion:

Over the past decade, growth in the field of web portal development is immense. These web portals can assist businesses in many ways. It helps businesses to have an online presence and rebrand them. It also provides support to customer queries and helps in achieving customer satisfaction.

Summary: This article gives insights into the benefits of having web portals and ways it can help businesses grow their business, user base and serve their users better. Read more…

Job Portal and All Its Must-have Features Explained!

Nowadays everything and every business we interact with is through portals. Be it searching something via web or app. Your users’ first medium of interaction is a portal.

There are various types of portals available like self-service portal, web portal, knowledge portal and many more. Many companies are growing solely by providing portals to businesses. In the current times they are very powerful tools to get users and interact with them effectively.

Talking about web portal; let’s first know what web portals are?

According to LifeRay, “A portal is a web-based platform that collects information from different sources into a single user interface and presents users with the most relevant information for their context. Over time, simple web portals have evolved into portal platforms that support digital customer experience initiatives.”

In simpler terms we can say, portals provide users with easy and curated access to company’s information. There are various types of web portal solutions available like:

Employee portal
Job portal
Partner portal
Knowledge portal
Vendor management portal

And many more.

Here, we are going to talk about recruitment web portal or job portal. We will discuss how it helps recruitment firms, HRs, employers, and people looking for jobs. Additionally, we’ll talk about the features an ideal job portal should have.

What is a Job Portal?

The simplest example of a job portal is LinkedIn. Well, a part of it, actually.

Job portal is a platform where everyone who is looking for a job and people who are hiring come together to find the right job or the right candidate for the job. Both the parties, job seekers and employers, have their own logins and dashboards and features.

So let’s look at some of the must have features and aspects of job portals and what are its advantages.

UI/UX:

It is very important to have a visually appealing and easy to navigate portal. Make sure that the UI/UX of your portal is representing your company’s brand. Having good UI/UX will make sure your users return to your site for their job seeking or hiring.

Going one step further, if you are a recruitment firm and looking for web portal development services, then you can hire a company which helps you to create a custom job portal and add features according to your business processes. With easy and simple UI/UX.

Multi language support:

Just imagine, you are a firm operating from Canada then any person staying in another country who is looking for a job in Canada is very likely to come to your website, create their account and start looking for job opportunities.

Looking at another side of the coin, let’s say your recruitment firm has a tie up with different companies in different countries then it is okay to say that you have global presence and global user base.

In both the scenarios, you need to make sure that language is not becoming a barrier for your users to interact with your web portal. Hence, make sure that your portal is supporting multiple languages. Build your portal in such a way that your user can interact with it in any language they are comfortable with.

This will help you increase your user base and leave a good impact on your users as they’ll know that you care about them.

Easy to Navigate:

Easy navigation in your web portal plays a very vital role in retaining your customers. Make sure that your users understand your portal, are getting clear instructions about the next steps and are not getting lost on your website.

Features:

Firstly, make sure to not bombard your users with long questions while building their profile. According to the current market trends, users don’t like it and are likely to leave your website. Instead ask them crisp, clear, and precise questions. Short questions save time for your users and they don’t leave the website halfway.

In your job portal you can provide your users with features like resume building, importing resume, or uploading from computer. Make sure to keep resume building feature easy to understand, hassle free and dynamic.

Going ahead, you can provide your users with keyword search options, filter search, location based search, education based, part-time, full-time, and many more. This makes it easy for them to search the opportunities they are looking for. Additionally, they can also easily apply for it if they like it.

Final words:

Being a recruitment firm, it is better to have a job portal as it brings all your users at one place and provides them with necessary information. Rather than going for pre-developed portals, it is better to have a company which helps you with web portal development. They will understand your requirements specifically and develop features that are centered around your business logic.

Every Freelancer Needs A Web Portal: Here’s Why

In December 2019 the unknown and unseen virus hit us. In early January WHO declared COVID-19 a pandemic and we all went into our homes by March. This resulted in loss for many companies and many of them had to lay off their employees.

It made many people hunt for new jobs be it full time or part time and some even turned to freelancing. Becoming a freelancer is not only helping them but it is also helping companies to run their businesses easily.

But freelancing has its own difficulties. It’s very difficult to manage household chores as well as produce quality work for your clients.

Once your work starts speaking and you start getting more clients then it becomes difficult to manage clients as well as work in the middle of a crisis. Let’s understand how easy it becomes to manage your tasks and streamline your operations using a web portal:

Streamlining operations:

Web portals make it easy for you to maintain the workflow for each of your clients. Your clients can easily provide you work or update you on current work directly from the web portal. Additionally, it becomes easy for both of you to stay updated with changes from anywhere at any time.

Availability:

Being a freelancer is a tough job, managing work, personal life and of course clients. Major difficulties come when your clients don’t know when they should reach out to you. This results in you being on your phone the whole day and doing back and forth with your emails.

This is when a web portal brings ease to you. Upon integrating with your website you can add your working hours in it. This makes it easy for clients to reach out to you as they will know your working time. Additionally, this will not make you stay on your phone the whole day and you can maintain some personal time and space.

Custom Portal:

If you are not happy with a pre made portal then you can always reach out to companies like us to help you develop a customized web portal. With the help of custom portals you can have clear business logic and add on the features of your choice. While building a custom portal you can make sure that it suits your website’s theme, functionalities, and is easy for your clients to navigate. You can also ask companies to make a custom payment gateway directly in the portal. This makes it easy for your clients to transfer payments once your work is complete.

Security:

Security is an essential part of any product today. Having a secure portal means your clients’ data is safe and they trust you with it. Your clients will also have individual login credentials using which they can log in their accounts only and have access to their documents. It will work as a secure channel for your client to communicate with you.

Final Words:

I can understand being a freelancer and working day and night to fulfill your necessities in this time of crisis is difficult. But web portals are where you can streamline that process easily. We at CRMJetty are working to make web portals available for everyone’s unique use case.. You can contact us here for getting world-class custom web portals. Get a portal now and make yourself as well as your clients happy.